Holiday Inn Reading West By Ihg

the staff, especially nissi at reception, were friendly and went out of their way to assist me. the room we had was a suite and marvelous, providing great value for money. overall, the hotel appeared well-maintained, and the efforts of the staff significantly enhanced my experience.

No complaints! 😊.

The staff were friendly, and the location offered convenient access to lovely nearby landmarks for family outings. While the comfort of our Executive room was compromised by a hot, stuffy atmosphere and some furniture issues, the hotel provided relaxing spaces that allowed us to unwind after our daily adventures. it was a decent stay, but the hotel could benefit from an update to enhance guest experience further.

We found this hotel to be a cozy retreat with spacious, clean rooms and a lovely restaurant that serves good food. The staff were pleasant, making us feel welcome throughout our stay. The large car park was convenient, and the overall ambiance created a sense of relaxation, perfect for enjoying morning coffee or unwinding after a busy day.

While the decor could use some updates, this venue offers a comfortable experience that keeps us coming back. We would recommend this place to anyone looking for quality service and a pleasant stay.

The menu was better than most

In the bathroom ,the seal round the bath was lashed up like some one made a right hash off sealing it ,and the genral bath was grubby where dirt and grim in the mastic seals round the front panel of the bath had,nt been either cleaned properly or it will need re-doing to get it right.

Handy position was an added bonus.

Everything was simply great. Enjoyed the way our newly remodelled and immaculate room for the extra big bed was arranged. Welcoming and kind staff and the stay was quite comfortable during the Saturday of our visit. The food they offered was delicious, had plenty of meals.

The room was spacious and comfortable, with a comfy bed and a good selection of breakfast options. Staff were friendly and accommodating, acknowledging loyalty status, which added a personalized touch. Ample parking was available, and the WiFi worked well for business needs, although the signal was slightly weak in the room. ,

The shower was somewhat dated.

The staff were excellent, couteous and helpful. They had a problem with their air conditionaing plant and within minutes someone was at our room to investigate and again when we asked to be moved this was done within minutes to a better room. Excluding the one off problem with heating, the rooms wee spacious, clean and well appointed. The staff were friendly and very quick to respond to any request. Good breakfast but worth enquiring whether cheaper to buy breakfst vouchers on arrival rather than booing with room. I would recommend this hotel

Airconditioning plant was making a huge racket and could still be heard in our replacement room though alot less. As the air con was not working and you cannot open the windows the room was quite hot. On checking out the agreed a reasonable discount for the inconvenience we suffered and I am sure this was a one off. Recovering service tell you a lot about a hotel and I could not really fault the Hoilday Inn tea in this regard.

Handy setting, welcoming and polite staff.

Pleasant and charming hotel and good restaurant. Fab meals with cold drinks. Great place for exploring Reading.

It was impeccably clean and featured a modern bathroom that impressed me.

Despite this small inconvenience, it didn’t overshadow my overall enjoyable experience.

room was clean however bathroom had rotting wood at the bottom of the bath and at breakfast some of the food was still raw.

Easy to find. great parking facilities. Room good with bed extremely comfortable. Surprisingly not noisy in spi[t of our window looking at a busy Bath Road.

do not have A cook breakfast!!!! 8 of us had either rock hard bacon, overcooked "poached" eggs/scrambled eggs, tastless mushrooms and rationed the baked beans!!! (no more than A spoon full!!) 3 of our boys are big rugby players who eat everything and could not even finish it!!!!

I had a pleasant stay with spacious, quiet rooms that ensured a good night's sleep. The friendly staff made a difference, especially during meals, which were quick and tasty. A little modernization would enhance the experience, but overall, it's definitely worth a visit.

Easy to find, parking on site, polite staff, quiet, room roomy, clean and fresh, didn't eat at hotel so can not comment on food.

Easy to find, good parking facilities, friendly attentive staff, quiet, clean room/bathroom, plenty of towels, room facilities, value for money.